Ivan Bogović
Manager, IT Engineering · Open Systems AG · Zürich, Switzerland
📍 Zürich Area · 📧 bogovic@pm.me · LinkedIn · GitHub
Work authorisation: All EU countries + Switzerland
Executive Profile
IT Engineering leader with 15+ years translating complex infrastructure, cybersecurity and operational requirements into reliable, governed and scalable internal services. Currently leading Internal IT Engineering at Open Systems AG — combining service ownership, people leadership, architecture direction, execution control and senior decision-making for business-critical platforms deployed across 180+ countries.
Known for calm execution under pressure, risk-aware prioritisation, clear communication and turning technical complexity into structured operating models, resilient services and practical delivery plans. Background spans secure connectivity, datacentre transformation, compliance initiatives, MC/NOC operations, vendor coordination and cross-functional delivery.
Core Value Proposition
Leadership & Operating Model — team organisation, staffing, mentoring, delegation and clear ownership across engineering delivery and operations.
Business-Critical Service Delivery — design, lifecycle ownership and go-live readiness for secure internal IT services, enterprise networks, datacentres, firewalls, storage and backup platforms.
Operational Resilience — SASE, secure connectivity, 24×7 operations, Incident Management, Change Management, escalation handling and business-facing communication.
Execution Discipline — repeatable delivery through documentation, automation, runbooks, migration planning and practical build-to-run handover practices.
Risk, Governance & Continuity — access control, endpoint/security controls, audit findings, disaster recovery, backup validation and operational documentation.
Professional Experience
Manager, IT Engineering
Open Systems AG · Zürich · Feb 2025 – Present
- Lead Internal IT Engineering and Operations — four FTEs plus contractors
- Accountable for service ownership, architecture direction, delivery planning and go-live readiness
- Drive resilient internal platforms across Linux, NetApp, Veeam, networking, firewalls, endpoint tooling and M365
- Own engineering escalation paths for complex incidents and problems
- Contribute to staffing and resource allocation decisions
- Continue hands-on 3rd-level Mission Control duties including Change and Incident Management
Senior IT Systems Engineer
Open Systems AG · Zürich · Nov 2022 – Jan 2025
- Technical lead for Linux infrastructure, Veeam, NetApp, networking and firewall services
- Led LAN/WAN/Wi-Fi refresh including Cisco backbone modernisation and Juniper-to-Cisco migration planning
- Delivered lifecycle work for SUSE Manager, Veeam, NetApp, Palo Alto and ZTNA integrations
- Supported three datacentre locations
- Certified Mission Control Engineer — 24×7 operational support across 180+ countries
Service Bureau Infrastructure Engineer
Bottomline AG DACH · Switzerland · Dec 2021 – Nov 2022
- Managed two Zurich datacentres
- Designed network architecture and PKI infrastructure
- Managed Windows Server (AD, DHCP, SQL) and SWIFT systems
- Owned firewall infrastructure (WatchGuard, Cisco Firepower)
- Led datacentre migration to Nutanix
Senior Consultant – Security Infrastructure
IS4IT / Phoenix Pharma · Germany · Nov 2020 – Nov 2021
- 2nd-level Security Consultant across multiple firewall vendors
- Delivered security audits, SD-WAN improvements and compliance-oriented infrastructure work
Engineering Consultant / Senior Network Engineer
ALTEN / Siemens · Germany · Nov 2019 – Oct 2020
- Network troubleshooting, VPN migration, firewall installation and site rollouts across Siemens customer sites
Network Specialist
jogmo world GmbH · Germany · Jul 2019 – Sep 2019
- Reworked network architecture, automated tasks with Python/Bash and implemented firewall revisions
Firewall Specialist
Hemmersbach GmbH & Co. KG · Germany · Sep 2017 – Jun 2019
- Fortinet migrations from Sophos/BSD/TMG
- Deployed FortiAnalyzer/FortiManager environments
- Delivered internal firewall/security training
Network & Security Engineer
SPAN d.d. and earlier roles · Croatia / Europe · 2009 – 2017
- 8 years of progressive network and security engineering across Cisco, firewall operations and customer-facing delivery
Technology
| Domain | Technologies |
|---|---|
| Security & Networking | Cisco · Palo Alto Networks · Fortinet · Juniper · WatchGuard · CheckPoint · SD-WAN · SASE · ZTNA · SSE · FWaaS |
| Infrastructure | Linux (Ubuntu, RHEL, SUSE) · Windows Server · VMware · KVM · Hyper-V · NetApp · Veeam · Docker |
| Cloud & Productivity | Microsoft Azure · Microsoft 365 · Entra ID · SharePoint · ServiceNow |
| Automation | Python · Ansible · Terraform · SaltStack · PowerShell · Bash |
| Wireless | Cisco Meraki · Aruba · Ruckus · Starlink |
| Processes | ITIL · Incident Management · Change Management · Problem Management · 24×7 NOC/MC |
Certifications
| Credential | Issuer | Year |
|---|---|---|
| MCSE: Cloud Platform & Infrastructure | Microsoft | 2016 |
| MCSE: Server Infrastructure | Microsoft | 2013 |
| MCSA: Windows Server 2012 / 2008 | Microsoft | – |
| RHCSA – Red Hat Enterprise Linux 7 | Red Hat | 2016 |
| PCNSE – Palo Alto Networks Certified Network Security Engineer | Palo Alto Networks | 2017 |
| Cisco Certified Specialist – Enterprise Core | Cisco | 2020 |
| CCNA / CCNA R&S / CCNA Security | Cisco | – |
| NSE4 Network Security Professional | Fortinet | 2021 |
| NSE2 Network Security Associate | Fortinet | 2021 |
Languages
| Language | Level |
|---|---|
| Croatian | Native |
| English | Professional / Business Fluent |
| German | Professional Working Proficiency (B2) |
Education
- Cisco Networking Academy / CCNA — 2009
- School for Hospitality — 1996–1999
Awards
- Award for Outstanding Performance — Cisco Systems, 2009